FAQ

We deliver to UK only (England, Scotland, Wales and Northern Ireland). Unfortunately, as of now we do not delivery outside of the UK.

1. Standard UK Delivery

Free for customers spending £60 or more! The cost is £3.99 for customers spending less than £60. We aim to deliver your order within 3 - 5 working days after receiving your order confirmation.

​

2. Next Day Delivery

£5.99 for all orders.

-If your order is placed before 3pm Sunday to Friday and before 2pm on Saturday, your parcel will be delivered the next day.

-Order placed after the cut-off time will be delivered within 2 days.

-Next Day Delivery cannot be used if a parcel is larger than 70x50x60cm.

For more, please refer to our Shipping & Returns page on our website.

We can't make any changes once the order is confirmed, including changing the delivery address or delivery option. You may be able to update your details with our carrier directly.

We will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note that it can take some time before the tracking information is available.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange any item within 14 days of receiving it. The item must be in its original condition with all tags and packaging intact. Returns that do not meet our policy will not be accepted and will be returned to you at your cost. Please note that shipping charges are non-refundable, this will be deducted from your refund. If you wish to return an item, please complete the refund form and we will be happy to assist you.

Please refer to the Shipping & Returns page on our website for the complete information.